1. Who We Are

The Kinactif Performance website and forms are operated by Le Groupe Developium Inc., Montreal, Quebec ("Kinactif Performance", "we", "us"). By using our website or submitting a request, you agree to these terms. If you don't agree, please don't use the service.

2. The service

Kinactif Performance connects you with a participating physiotherapy clinic near you. We send your request to the clinic, which then contacts you to book an appointment.

The service is free for you. Participating clinics pay us for our marketing and referral services.

3. We are not a healthcare provider

Kinactif Performance is not a clinic.

We do not provide care, diagnoses or medical advice, and nothing on our website replaces advice from a healthcare professional. Care is provided only by the clinic and its professionals, who are independent from us and responsible for their services. In an emergency, call 911. Do not use our form for an urgent situation, such as chest pain, loss of feeling or strength, or a serious injury.

4. No guarantee of an appointment

We make reasonable efforts to connect you with a clinic, but we do not guarantee that a clinic will be available in your area or within a specific timeframe, or that your treatment will be covered by your insurance. Prices, availability and appointment conditions are set by the clinic.

5. Your responsibilities

You agree to provide accurate information and to submit a request only for yourself or, if you are a parent or guardian, for a person in your care. You must be at least 18 years old to submit a request yourself. You may not submit false requests or use the website in an abusive or unlawful way.

6. Communications

By submitting a request and checking the box provided, you agree that Kinactif Performance and the selected clinic may contact you by phone, text or email about your request. You can withdraw this consent at any time by replying "STOP" to a text, using the unsubscribe link in an email, or writing to [email protected].

7. Personal information

Our Privacy Policy explains how we collect, use and share your personal information.

8. Intellectual property

The text, images, logos and other content on the website belong to Le Groupe Developium Inc. or its licensors. You may view them for personal use, but you may not copy, modify or use them for commercial purposes without our written permission.

9. Liability

To the extent permitted by law, we are not responsible for the care, advice or services provided by a clinic, or for technical interruptions or errors on the website beyond our reasonable control. Nothing in these terms limits our liability to you where the law does not allow it, including for our own fault or for bodily or moral injury.

Carriers are not liable for delayed or undelivered messages

10. Links to other websites

Our website may contain links to third-party websites, including those of clinics. We are not responsible for their content or practices.

11. Changes

We may update these terms. The current version is always posted on this page with its update date. Changes do not apply to requests already submitted..

12. Language

If there is any inconsistency between the French and English versions, the French version prevails.

13. Governing law

These terms are governed by the laws of Quebec and the applicable federal laws of Canada. Nothing in these terms takes away your rights and remedies under the Quebec Consumer Protection Act.

14. Contact us

For any question: [email protected].

If you have any questions regarding privacy, please read our privacy policy:https://kinactifperformance.com/privacy-policy-page